OpenText MBPM Services
Our expertise in business process management implementations combined with a premium BPM product as Metastorm BPM delivers competitive advantage, improved efficiency and significantly reduces operating costs.
Vagus Technologies provides comprehensive services relating to all stages of a Metastorm BPM project lifecycle:
- New Project, Development & Implementation services
- Upgrade Planning & Migration services (version 7.x and 9.x)
- Training Services (For both End Users & IT)
- Support and maintenance
- Setup/Installation for both Metastorm BPM & Metastorm Smart Business Workspace
Out team has vast experience in upgrading from Metastorm BPM version 7.0 to 7.6 and version 7.6 to 9.x in various domails like logistics, oil & gas, travel, finance, healthcare, manufacturing.
Implementation Services
Vagus Technologies provides experienced Metastorm BPM implementation consultants, who can help you realize the full benefits of the platform, including design, implementation of MBPM components (such as process maps, forms, libraries, integration, etc.).
Our consultants can help to develop Custom Web Client instead of default Metastorm web client consisting of To-Do/Watch list.
We provide process architects and developers as an entire development, or to work alongside your own staff to bring specific skills and knowledge to your projects.
Our Metastorm BPM Consultant team has deep domain experience implementing key line-of-business solutions for professional services firms. Our reputation is founded upon our ability to follow efficient and effective implementation methodologies and industry standards, to ensure projects are completed on time and on budget.
Upgrade Planning and Migration Service
We provide migration services of existing applications from older versions of Metastorm BPM (7.x) to the latest release of version 9.x
Special attention and consideration is always required before, during and after any migration, and our consultants can assist and guide you through this process.
We offer the following services to ensure the success of smoother change:
- Migration Planning
- Risk Identification
- Process Enhancements
- Migration Warranty Support
Setup/Installation
Metastorm BPM & Smart Business Workspace
We provide tailored installation and configuration of a complete Metastorm BPM and Metastorm Smart Business Workspace (MSBW) infrastructure and platform on-premise.
We offer the following services to ensure the success of smoother change:
- Planning installation/environment
- Installation of software
- Documentation of environment
- Establishment of infrastructure
- Configuration to requirements
- Testing of system
Support & Maintenance
We provide a wide range of Application Support for your Metastorm BPM processes implemented.
Our experienced support engineers are able to evaluate and understand the most complex implementations, so that we can offer a range of support options. We have also developed a range of tools that can monitor the system and processes to pre-empt issues before they arise.
Application Support are generally required by organization for different reasons, some of those reasons are:
- Processes developed by a third-party vendor without a support arrangement
- Processes developed in-house but the development team is moving on to the next project
- Own support team cannot provide the out-of-hours cover that is required
Training Services – End Users & IT
Our highly skilled and experienced team of Metastorm BPM training specialists comes with a deep understanding of the training needs of professional services firms. Our training consultants provide a wide range of services either at the client’s site or at our training centers, for both the end-user level and IT-administrator level training.
Vagus Technologies provides experienced Metastorm BPM implementation consultants, who can help you realize the full benefits of the platform, including design, implementation of MBPM components (such as process maps, forms, libraries, integration, etc.).
Our consultants can help to develop Custom Web Client instead of default Metastorm web client consisting of To-Do/Watch list.
We provide process architects and developers as an entire development, or to work alongside your own staff to bring specific skills and knowledge to your projects.
Our Metastorm BPM Consultant team has deep domain experience implementing key line-of-business solutions for professional services firms. Our reputation is founded upon our ability to follow efficient and effective implementation methodologies and industry standards, to ensure projects are completed on time and on budget.
We provide migration services of existing applications from older versions of Metastorm BPM (7.x) to the latest release of version 9.x
Special attention and consideration is always required before, during and after any migration, and our consultants can assist and guide you through this process.
We offer the following services to ensure the success of smoother change:
- Migration Planning
- Risk Identification
- Process Enhancements
- Migration Warranty Support
Metastorm BPM & Smart Business Workspace
We provide tailored installation and configuration of a complete Metastorm BPM and Metastorm Smart Business Workspace (MSBW) infrastructure and platform on-premise.
We offer the following services to ensure the success of smoother change:
- Planning installation/environment
- Installation of software
- Documentation of environment
- Establishment of infrastructure
- Configuration to requirements
- Testing of system
We provide a wide range of Application Support for your Metastorm BPM processes implemented.
Our experienced support engineers are able to evaluate and understand the most complex implementations, so that we can offer a range of support options. We have also developed a range of tools that can monitor the system and processes to pre-empt issues before they arise.
Application Support are generally required by organization for different reasons, some of those reasons are:
- Processes developed by a third-party vendor without a support arrangement
- Processes developed in-house but the development team is moving on to the next project
- Own support team cannot provide the out-of-hours cover that is required
Our highly skilled and experienced team of Metastorm BPM training specialists comes with a deep understanding of the training needs of professional services firms. Our training consultants provide a wide range of services either at the client’s site or at our training centers, for both the end-user level and IT-administrator level training.
